Complaints Procedure
Complaints Policy
We aim to resolve every complaint fairly and as quickly as possible.
How to Make a Complaint
You can contact us by email at support@cardboardcrack.co.uk or write to us at:
CardboardCrack
Stretford, Manchester M32 9TR
United Kingdom
We acknowledge complaints within 2 business days and aim to resolve them within 14 days.
Escalation
If you're not satisfied with our response, you may seek independent advice from Citizens Advice or your local Trading Standards service.
Online Dispute Resolution
EU-based customers may also use the European Commission's Online Dispute Resolution (ODR) platform.
Contact Us
If you have any questions about this policy, our UK support team is happy to help.
CardboardCrack
Stretford, Manchester M32 9TR
United Kingdom
Phone: +44 7511 954074
Email: support@cardboardcrack.co.uk
Find Us
CardboardCrack
Stretford, Manchester M32 9TR
United Kingdom