Fraud Prevention Policy

At CardboardCrack, we take fraud prevention seriously to protect both our customers and our business while ensuring a safe and secure shopping experience.

Order Verification

Orders may be subject to automated and manual fraud screening before they are processed. In some cases, we may contact you to request additional information or verification before dispatching your order.

If an order cannot be verified or is identified as potentially fraudulent, we reserve the right to cancel the order and issue a full refund to the original payment method.

Chargebacks

If you experience any issue with your order, we encourage you to contact us first so we can resolve the matter promptly.

Fraudulent or abusive chargebacks may be investigated and, where appropriate, reported to the relevant payment providers and authorities.

Data Protection

Fraud screening and order verification are carried out in accordance with our Privacy Policy. Any information collected during the verification process is handled securely and used solely for fraud prevention and order processing purposes.

Contact Us

If you have any questions about this Fraud Prevention Policy, our UK support team is happy to help.

CardboardCrack
Stretford, Manchester M32 9TR
United Kingdom

Email: support@cardboardcrack.co.uk
Phone: +44 7511 954074